Are there certain hours that we should remember?

• 12 noon-check-out.
• 2 p.m. check-in.
• 9:00 a.m.- 5:00 p.m.-office hours.
• 7 a.m. - 9:45 p.m.- commons, restrooms and showers open.
• 10 p.m.- 7 am-quiet hours.  Please no loud radio, television or activities that may cause others to be disturbed.

Are our pets welcome?
Yes, we at South Padre Island KOA understand and appreciate the importance of pets and the love and consideration they require. In this regard, certain requirements must be enforced for all of us to have the enjoyment that pets afford. All pets need to be:

• Must be picked up-after.
• Dogs over 50lbs must have management approval.
• Leashed and under control at all times when outside of your rig.
• Vaccinated.  Proof of vaccination may be required.  The state and county also require this.
• Attended by an adult, at all times.  No barking dogs are allowed at any time.  Animal control may be called to pick up the pet.
• Kept outside of buildings, pool area, and common areas.
• Walked in areas away from landscaping, grass, and site locations.  Pet walk areas are available.
• If we consider your pet to be a threat, you may be asked to leave.

May Resort guests have visitors?
Only six (6) guests are allowed at each site. Yes, visitors are welcome, However, please register any day guests at the front office. During some Holiday and Special Event Weeks, resort wristbands are required to be worn by all guests, and visitors.

How many vehicles may we have on our site?
One vehicle is allowed for each site. Additional parking is available at the satellite parking lot. A parking pass is required. Boats, jet skis, dune buggies, etc. and storage trailers wil be parked in the satellite parking lot. A parking pass is required. Boats, AND trailers MUST have permits, to use boat launch, and to park in satellite parking.

Is there a speed limit in the Resort?
Yes, the speed limit is 10 mph on the entry road and five (5) mph within the Resort.  

What do we do with our trash?
Sites must be kept free of all garbage, cigarette butts, BBQ ashes, waste debris and any other camping litter. The trash dumpsters are located on the satellite parking lot., We have daily trash pick up at your site, trash must be bagged and tied and put on the curb in front of your site during daylight hours.

Are clotheslines allowed?
No, dryers are available in our laundry . 

Are tobacco products allowed in any South Padre Island KOA facility?
No, all tobacco products are banned in all buildings and pool areas. Please do not leave any tobacco products (cigarette butts, etc,) on South Padre Island KOA property at any time.

May we wash or repair our rigs, boats, or vehicles?
If you wish to rinse off your rig or vehicle, a $5 fee and registration in the office is required.  Also, rigs and vehicles may not be washed more than once a week.  A list of wash and repair services are available through the office.  Please do not change the oil or lube your vehicles on resort property.  

Does a city bus stop nearby?
Yes, The Wave, the Island's free, air conditioned trolley stops near the entrance to our resort.

Are campfires or open fires allowed?
No, however charcoal and LP grills are allowed.

 What things should we know about the swimming pool area?

• Rules are posted by the swimming pool entrance.
• The pool is for registered guests only.
• No smoking, glass containers, or pets are permitted in the pool area.
• No lifeguard is on duty.  Swim at your own risk.
• Pool hours are 7:30 a.m.-10:00 p.m.
• Pool shower is available.  Please rinse before entering pool.
• Children age 14 and under must be accompanied by an adult.
• Please dry off swimsuits before leaving pool area and entering buildings.
• Visitors of guests must register at the front office.
• Hot Tub is for adults only.

What things have we forgotten to ask?

• No business may be conducted from your site.
• Management assumes no responsibility for loss by fire, theft, or accident
• Report all accidents to the office immediately.
• The use of foul, threatening or vulgar language is grounds for eviction and termination is immediate without any refund.
• We reserve the right to remove any party from the premises without a refund.
• Generators may be started and run for short periods in line with manufacturers recommendations.
• No roller blades, skateboards, roller skates or bicycles are allowed on the sidewalks or ramps.
• All RV's must qualify for and display the RV manufacturer's placard.
• No tent camping.
• No one under 18 allowed in workout room.

Are Site Locations Guaranteed?

We guarantee a reservation. Sites are assigned at time of reservation, although it is a rare situation, some circumstances require us to adjust sites.

What is your reservation/cancellation policy?
First night's stay in advamce and balance due upon arrival. Refund is available if cancelled within 48 hours prior to arrival. Otherwise lose deposit. No ’shows’ (guests that do not register by 2:00 p.m. the day following the scheduled arrival date or do not notify the office) lose their deposit. Reservation will be cancelled and site returned to inventory. Rate increases since original reservation was booked, will apply.

What forms of payment are accepted?
We honor American Express, Master Card, Visa, Discover, cash, and checks.